Terms of Service

Welcome to Towers Flowers Nesconset. These Terms of Service (“Terms”) outline the rules and regulations for using our website, services, and products. By accessing or using our website, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

1. Use of Our Website

You may use this website solely for personal, non-commercial purposes. By using our website, you agree not to:

• Use the website for any unlawful purpose

• Interfere with or disrupt the security or functionality of the website

• Use automated systems such as bots, scrapers, or data mining tools to access or interact with the website

We reserve the right to terminate access to our website or services for violations of these Terms.

2. Product Availability and Pricing

• All products are subject to availability and seasonal changes

• Prices are subject to change without notice

• We make every effort to display products accurately; however, substitutions may occur due to flower availability, seasonality, or quality standards

3. Orders and Payments

• Orders are considered confirmed once payment has been successfully processed

• Payment must be made through our secure payment portal at the time of purchase

• In the event of pricing discrepancies or inventory errors, we reserve the right to contact you before processing the order to resolve the issue

4. Delivery Policies

• Delivery fees are calculated based on the delivery location and displayed at checkout

• Same-day delivery is available for orders placed before 1:00 PM Monday through Saturday and before 12:00 PM on Sundays

• Delivery times are estimates and may vary due to weather, traffic, holidays, or other circumstances beyond our control

For additional details, please review our Delivery Policy.

5. Returns and Refunds

Due to the perishable nature of flowers and floral products, all sales are final. Refunds or replacements may be offered at our discretion for issues reported within the appropriate timeframe.

Please review our Return Policy for additional information.

6. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, designs, and branding, is the property of Mimosa Collective LLC DBA Towers Flowers or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any website content without prior written permission.

7. Third-Party Links

Our website may contain links to third-party websites for convenience or reference purposes. We are not responsible for the content, policies, or practices of external websites and encourage you to review their terms and privacy policies independently.

8. Limitation of Liability

To the fullest extent permitted by law, Mimosa Collective LLC DBA Towers Flowers shall not be liable for:

• Indirect, incidental, special, or consequential damages arising from the use of our products or services

• Delays, failures, or interruptions caused by events beyond our reasonable control, including weather conditions, supply chain disruptions, carrier delays, or acts of nature

9. Dispute Resolution

Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the laws of the State of New York.

By using our services, you agree to waive the right to participate in class-action lawsuits or jury trials.

10. Updates to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes become effective immediately upon posting to this page.

We encourage users to review these Terms periodically.

11. SMS Messaging Terms

Mimosa Collective LLC DBA Towers Flowers provides SMS communications related to flower orders, delivery updates, customer service inquiries, promotional offers, appointment reminders, and other store-related notifications that customers have opted in to receive.

You can cancel the SMS service at any time. Simply text “STOP” to 631-706-9817. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again. 

If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for assistance, or contact us directly at: Email: info@flowersbytowers.com

Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

If you have any questions regarding privacy: https://flowersbytowers.com/pages/privacy-policy 

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Mimosa Collective LLC DBA Towers Flowers
Email: info@flowersbytowers.com
Phone: 631-979-8848

Thank you for choosing Towers Flowers Nesconset.