Privacy Policy

Towers Flowers is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website or services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

a. Personal Information

When you place an order or contact us, we may collect:

Name
Address
Phone number
Email address
Payment information (processed securely through third-party providers)

b. Non-Personal Information

We may also collect non-personal data such as:

Browser type
IP address
Pages visited on our website
Time spent on the site

This information helps us improve website functionality and customer experience.

2. How We Use Your Information

a. To Process Your Orders

We use your personal information to process, fulfill, and communicate about your orders.

b. To Enhance Your Experience

Non-personal data is used to optimize our website, improve usability, and analyze customer behavior.

c. For Marketing Purposes

With your consent, we may use your email address to send updates, promotions, and special offers. You can opt out of marketing emails at any time by clicking “unsubscribe” in the email or contacting us directly.

d. Compliance with Laws

We may disclose your information if required by law or in response to valid legal processes.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data only with trusted partners who assist in providing our services, such as:

Payment processors
Delivery services

These partners are contractually obligated to protect your information.

4. Data Security

We take reasonable precautions to protect your personal information. This includes:

Secure encryption for payment processing.
Restricted access to sensitive data.

While we strive to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking

We use cookies to improve your browsing experience. Cookies help us:

Remember your preferences.
Track website performance.
Personalize your shopping experience.

You can disable cookies through your browser settings, but this may affect the functionality of our website.

6. Your Rights

As a resident of New York State, you have the right to:

Access your personal information.
Request corrections to your data.
Delete your account or personal data, subject to our legal and business obligations.

To exercise these rights, contact us at info@towersflowerseast.com.

7. Retention of Information

We retain your personal information only as long as necessary to fulfill your orders, comply with legal requirements, or resolve disputes.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Please review this policy regularly to stay informed.

Email: info@towersflowerseast.com
Phone: 631-979-8848

Thank you for trusting Towers Flowers with your special moments.