At Towers Flowers Nesconset, we proudly deliver to a variety of towns within a 20-mile radius of our shop. Some of the areas we serve include Nesconset, Saint James, Ronkonkoma, Commack, Hauppauge, Bohemia, Port Jefferson, West Islip, Kings Park, East Northport, Mount Sinai, Dix Hills, and more. 

Delivery fees vary based on distance. If you’re unsure whether your location falls within our 20-mile delivery radius, feel free to give us a call at 631-979-8848.—we’ll gladly provide more insight on whether we deliver to your area!

To ensure we accurately capture any changes to your order—like delivery date, gift note, address, or product selection—please call us directly at 631-979-8848. Our team is here to assist and will make the necessary updates to ensure your order is perfect.

If your arrangement doesn’t meet your expectations, please email us at info@towersflowerseast.com with pictures of the issue. Our team will review your claim and respond promptly to help make things right. 

Please note: Since flowers are perishable, resolutions depend on the timing of your claim. Orders are final and non-refundable, except for damage reported within 72 hours of delivery. Photos are required to process your claim. Thank you for your understanding!

At Towers Flowers Nesoncset, we’re dedicated to delivering your order as requested and on time. If a specific flower or color isn’t available, we’ll carefully substitute it with flowers of equal or greater value, ensuring the arrangement stays true to its intended design and style. In rare cases, delays from our suppliers may result in substitutions or complimentary upgrades to higher-value items. 

Any changes are made with care to maintain the quality and integrity of your arrangement.If you have any questions or concerns, please don’t hesitate to contact us at info@towersflowerseast.com.

We understand how important your flowers are, and we’re here to assist if something doesn’t meet your expectations. Due to the perishable nature of flowers, we are unable to accept returns. Concerns should be reported within 72 hours of delivery, along with photos to help us address the issue. If there’s a problem, we’ll work with you to provide a replacement, store credit, or another resolution that best meets your needs.

To keep your flowers fresh:

1. Trim the Stems: Cut stems at an angle for better water intake.
2. Use Fresh Water and Food: Add flower food to clean, room-temperature water.
3. Refresh Regularly: Change the water and recut stems every two days.
4. Avoid Heat: Place flowers in a cool spot away from sunlight and drafts.

For more tips, visit our blog: How to Keep Your Flowers Fresh Longer.

We offer a range of thoughtful funeral arrangements, including:

• Casket Sprays: Elegant designs for full or half caskets.
• Standing Sprays and Wreaths: Tributes on easels in shapes like wreaths, hearts, and crosses.
• Sympathy Baskets and Floor Arrangements: Versatile pieces for the service or home.
• Live Plants: Long-lasting greenery as a living tribute.

All arrangements can be customized to reflect your loved one’s personality and preferences. Visit our Sympathy Collection for more details, or contact us for assistance.

We recommend placing your order at least one full day before the service to ensure timely delivery and proper preparation. Our team will work diligently to create and deliver your arrangement with care and attention. If you have any special requests, reaching out earlier is always appreciated.

Yes, we deliver funeral arrangements directly to funeral homes or churches. We aim to have your arrangements arrive at least 2 hours before the service begins to ensure everything is in place on time.

To help us ensure everything is perfect for your order, we’ll need your name, phone number, the name of the deceased, the funeral home’s name and address, the date and time of the service, and any special touches like a card message or ribbon inscription.

If you’re having any difficulty with the online process, please don’t hesitate to give us a call at 631-979-8848. We’re here to make this process as smooth as possible during this important time.

Yes, we’re happy to personalize funeral arrangements to reflect your preferences. Substitutions can be made as long as the requested flowers are available in the color you’re requesting and complement the design. If you’d like to substitute flowers of equal value, we can accommodate this as long as they work with the arrangement’s overall style.

For substitutions that involve premium flowers or upgrades, additional charges may apply. Please feel free to discuss your preferences with our team—we’re here to help create a meaningful tribute.

Yes, we specialize in creating custom pieces that honor the unique personality or interests of your loved one. These personalized tributes are a meaningful way to celebrate their life.

To ensure we meet your expectations, we’ll ask for an image or a clear description of your vision before providing pricing. Our team is committed to bringing your ideas to life with care and artistry.

Absolutely. We understand how difficult this time can be, and we’re here to make this process as simple and supportive as possible. Our team is ready to guide you in selecting the perfect arrangement to honor your loved one.

For assistance, please don’t hesitate to call our store. A dedicated team member will be here to help every step of the way.

Yes, we offer same-day delivery for funeral arrangements if your order is placed by 1 PM Monday through Saturday, and by 12 PM on Sundays.

Please note that because funeral pieces are larger and more intricate, we cannot guarantee that same-day orders will arrive by the start of the service. However, we will ensure they are delivered before the service concludes. Large custom pieces may require additional time and unfortunately cannot be promised for same-day delivery.

For any questions or special requests, feel free to contact us—we’re here to help

Yes, we deliver to both funeral homes and private residences, ensuring your arrangements arrive with care wherever they are needed.

If the service location changes, please call us as soon as possible at 631-979-8848. Our team will update the delivery details to ensure your arrangement arrives at the correct location on time.

That’s no problem at all! As long as the funeral home is within our delivery radius, we’re happy to take your order. You can place it online at your convenience, or if it’s easier, give us a call at 631-979-8848—our team is here to help and make the process as smooth as possible for you.

Yes! We offer consultations for both weddings and events. Simply visit our Weddings and Events page, where you can select the type of consultation you need—wedding or event. After filling out a brief form, you’ll receive a link to schedule your consultation. Choose between an in-person meeting at our shop or a virtual session with one of our specialists. Let us help you create arrangements that perfectly suit your occasion.

We recommend booking as early as possible to give us ample time to plan and perfect your floral designs. The sooner you book, the more flexibility we’ll have to accommodate your vision and any special requests

Absolutely! Our consultations are designed to explore your vision in detail, allowing us to create a tailored aesthetic that perfectly aligns with your preferences and the unique style of your event.

While we don’t have ready-made samples for viewing, we encourage you to explore our Instagram page for examples of our past work. For weddings with an invoice of $3,000 or more pre-tax, once you’ve booked with us, we offer a sample appointment approximately one month before your event. During this meeting, we’ll present a sample table centerpiece or an item of your choosing to ensure it aligns with your vision.

Additionally, we provide a finalization appointment about two weeks before your event to review and confirm any remaining details, ensuring everything is just right for your special day.

Absolutely. Our team takes care of every detail, from delivering personals to the bride and groom, setting up pew bows at the church, and arranging the ceremony arch to placing table centerpieces at the reception or delivering arrangements to your event location. If any tasks fall outside our scope of work, we’ll communicate that clearly during the consultation to ensure there are no surprises. We’re here to make your day as seamless and stress-free as possible.

Absolutely! From birthdays and anniversaries to corporate gatherings and special celebrations, we create custom floral designs for all occasions. Whatever the event, our team is here to bring your vision to life with stunning arrangements tailored to your needs.

Yes, we require an initial non-refundable deposit of 25% of the amount outlined in your proposal to secure your date. Deposit details can be found on the second page of your invoice, and you’ll have one week from signing to complete this step. This guarantees your date is reserved and allows us to start preparing every detail to ensure your day is seamless and unforgettable.

Yes! We understand that plans can evolve when organizing such a significant event. That’s why we schedule a finalization appointment about two weeks before your wedding day. This meeting ensures that any changes are captured, documented, and confirmed, so everyone is aligned and ready for your big day.

We understand that unexpected changes can happen. In the event of a postponement or cancellation, please note that 25% of your initial deposit is non-refundable. This helps cover the time and resources dedicated to planning your event. If you need to adjust your plans, we’re here to work with you and make the process as smooth as possible—just reach out to our team to discuss your options.

We’re happy to accommodate events throughout the tri-state area and beyond! For larger events requiring on-site installations or extended travel, additional fees may apply to cover travel costs, accommodations, and the time involved. If your event is outside our typical radius, feel free to reach out—we’re more than willing to discuss the details and make it happen.

For rental items, we will return to the venue at the end of the night to retrieve them. Any items that are purchased are yours to keep. For anything left behind that is not kept, the venue will typically handle discarding those items.